FAQ

Q: How will my product be shipped?

A: Most products are sent via Australia Post using standard delivery, usually in cost-effective pre-paid satchels for non-breakable items. Breakable items will be packaged carefully in clean, recycled packaging.

Registered post is optional, please select the registered post option at check-out. An additional charge in accordance with Australia Post will be charged.

Larger items, such as furniture will be sent via courier or removalist and charges will apply, i.e. Free Shipping excludes furniture items.

Q: How long will I have to wait for my product to be shipped?

A: Retail orders will usually be shipped within 1-3 business days of being received. Wholesale orders, allow up to 3 weeks where items are not in stock.

Q: Do you charge for handling?

A: No, I do not charge for the packaging materials used such as bubble wrap, cartons, etc. I make no profit on postage and charge according to Australia Post charges for both domestic and international shipping. Please note: for international shipping charges may be considered high, this is due to the distance of Australia from the rest of the world and charges are set by Australia Post or other relevant carrier.

Q: Will my item(s) be packaged well?

A: Items are sent in a waterproof satchel and where this is not applicable items will be packed well to avoid moisture

I have been selling second hand wares on eBay since August 2005 with a 100% positive feedback score. I take great care in packaging items so that they have the best chance of arriving intact at the other end, where postage is charged this may add to the cost of postage but I always endeavour to keep postage costs to a minimum.

Local pick-up is always welcome.